Delivery & Returns

Any delivery charges or free delivery offers are subject to our approval. Due to factors such as the delivery address, size and weight of products, we may not be able to offer free delivery. We will always contact you if this is the case and confirm whether you wish to continue at the revised total.

Free delivery applies to orders placed online only, unless agreed before-hand.

To ensure the best value, delivery charges on orders to some locations will need to be quoted before the order is processed. These include (but are not limited to):

• Orders outside the EU (European Union).
• Orders within the EU that do not qualify for free delivery.
• Orders to offshore UK addresses and difficult to reach areas.

Any applicable charges will be confirmed before payment is processed.

Please read the terms/conditions for full details regarding the delivery of products.

UK Delivery Charges

For technical reasons, delivery charges are not shown until you enter your address during the registration process (we are working to get it shown on the shopping cart page). However, should the order not qualify for free delivery (£30 inc. VAT), the delivery cost can be worked out as follows:

• Orders less than £20 (including VAT):
  £6.00 (including VAT @ 20%), sent using Royal Mail 1st Class Recorded service.
• Orders of £20 and over, but less than £30 (including VAT):
  £8.99 (including VAT @ 20%) sent using UPS Standard next day service.
• Orders of £30 and over (including VAT):
  Free delivery.

If goods are to be returned, a returns reference must be obtained from Co-ordSport and the form completed and returned. Any goods returned without this reference will not be accepted for credit.

Under the Distance Selling Regulations, you have 7 days after receiving the goods to cancel the order. Please note, this does not apply to special order items, such as those that need to be ordered in from abroad.

Unless goods are tested and found to be faulty, customers are responsible for paying for the return delivery charges and the charges for delivering any replacement products.

Please read the terms/conditions for full details regarding the return of products.