UK Mainland Delivery
Here at Part-Box, we’ve recently expanded our range of delivery options, so you have more selection and can pick the service that is right for you. Based on your order, our delivery matrix will find you the best shipping options at checkout, all you have to do is to decide on how quickly you want your order to arrive at your doorstep.
The costs of delivery are not detailed on this page, but they will be shown to you in your cart as you proceed through the checkout process. Part-Box uses a weight based shipping matrix, the more your order weighs = the higher the cost of delivery at checkout.
Our same day dispatch cut-off time, due to COVID restrictions, is currently 2:30pm. If your order is placed before 2:30pm, it will be dispatched from our warehouse if it’s in stock. If you place an order after 2:30pm, it will be processed the next working day.
We ship orders Monday to Friday each week (excluding holidays). If you place an order after 2:30pm Friday or over the weekend, your order will be processed and shipped on the following Monday.
Royal Mail Delivery Options
Royal Mail delivery is available on orders of £30 or less that are 2KG or under. After this threshold, UPS delivery options will be available. We currently have three Royal Mail delivery options available:
Royal Mail 1st Class Signed – Handled by Royal Mail, this method aims to deliver your item(s) within 1 working day after you place your order online on Part-Box if we have your item(s) in stock. Order before 2:30pm for your item to be dispatched the same day. This is a signed for service, meaning somebody will need to be in to sign for the package. Includes tracking. This method excludes weekend delivery. Bank holidays and public holidays may affect delivery times.
Royal Mail 24 Tracked – Handled by Royal Mail, this method aims to deliver your item(s) within 1 working day after you place your order online on Part-Box if we have your item(s) in stock. Order before 2:30pm for your item to be dispatched the same day. Next day delivery is not guaranteed. Includes tracking. No signature required. This method excludes weekend delivery. Bank holidays and public holidays may affect delivery times.
Royal Mail 48 Tracked – Handled by Royal Mail, this method aims to deliver your item(s) within 2 working days after you place your order online on Part-Box if we have your item(s) in stock. Order before 2:30pm for your item to be dispatched the same day. Includes tracking. No signature required. This method excludes weekend delivery. Bank holidays and public holidays may affect delivery times
UPS Delivery Options
Free UK Next Working Day Delivery – Orders of £75 or over automatically qualify for free UK next working day delivery if placed before 2:30pm Mon-Fri. Excludes weekend delivery. Bank holidays and public holidays may affect delivery times.
UPS Next Working Day Delivery – The most common and well-loved shipping method by our customers. Simply place an order before 2:30pm, select the UPS Next Day Delivery at checkout and then your order will be processed & dispatched the same day, before being delivered to you the next working day. Aims to deliver the next working day. Bank holidays and public holidays may affect delivery times.
UPS 2-3 Working Days Delivery – Aims to deliver in 2-3 Working Days after your order has been marked as dispatched. Bank holidays and public holidays may affect delivery times.
European and Rest of the World Delivery
Due to the fallout from Brexit, we are currently unable to offer a reasonably priced and smooth delivery service from the UK to Europe and other parts of the world. So for the time being, we only ship to UK addresses.
If you’re a European customer and would still like to place an order, please go to nl.part-box.com or de.part-box.com – our Netherlands and Germany branches will be able to process your order and assist you further. We apologize for any inconvenience caused.
Additional Information
Any delivery charges or free delivery offers are subject to our approval. Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.
If you select a Next Day Delivery service – 99% of orders arrive next day, but there are sometimes cases when orders can be delayed via the delivery courier which is totally out of our hands. Next Day Delivery is never a guarantee.
Please note that we are unable to offer any delivery services other than Royal Mail to PO Box addresses.
Orders made by credit card can only be delivered to the cardholder’s address on first orders, as part of our security policy. From the second order onwards, you can have your orders delivered to an address that is different from the billing address.